Subscription Policy

Subscription Policy

At Sanlava, we offer flexible subscription options designed to make it easy to stay consistent with your daily health habits while keeping full control over your orders.

Please review our subscription terms and cancellation details below.

How Subscriptions Work

When you subscribe to a Sanlava product, you’ll automatically receive repeat deliveries based on the frequency you select (for example, every 30, 60, or 90 days).
Each new order will be processed and billed using your saved payment method on the date of renewal.

You’ll receive a confirmation email before each renewal, allowing you to make changes to your order if needed.

Managing Your Subscription

You can manage your subscription at any time by following the link in your order confirmation or renewal email.
From there, you can:

• Update your next delivery date

• Change your delivery frequency

• Skip an upcoming order

• Cancel your subscription

If you need assistance, our customer support team is always ready to help.

Cancellations

You can cancel your subscription at any time before the next renewal date.
If a renewal has already been processed, the cancellation will apply to the next billing cycle.

Payment & Billing

Your chosen payment method will be securely charged at the start of each renewal cycle.
If a payment cannot be processed, we’ll notify you via email so you can update your payment information to avoid any interruption.

Returns & Refunds

Subscription orders follow the same return guidelines as regular purchases.
For more details, please review our Return Policy.

Need Help?

Our customer support team is here to assist with any subscription-related questions.
📩 support@sanlava.com

We’re here to make sure your experience with Sanlava is simple, transparent, and worry-free.